Refund policy

Returns & Refunds Policy

Last Updated: April 22, 2026

At Fartilo, we are committed to building long-term partnerships with our shops. We stand behind the quality of our wiper blades.

1. 30-Day Return Window

If you ordered the wrong size or the product does not meet your expectations, we accept returns within 30 days of the delivery date.

2. Condition of Returned Items

Items must be brand new, uninstalled, and in their original condition with undamaged packaging suitable for resale.

3. Defective or Incorrect Items

If we sent the wrong items or products have manufacturing defects, contact us immediately. Fartilo will cover 100% of return shipping for replacements or refunds.

4. Standard Returns (Buyer Remorse)

Buyer responsible for return shipping to our Phoenix warehouse. Original shipping costs are non-refundable. Up to 15% restocking fee may apply on non-defective bulk returns.

5. How to Initiate a Return

Email support@fartiloauto.com with your Order Number and reason for return to receive an RMA number and warehouse address.